Basic Life Support

People Moving & Handling

Safeguarding Adults

People Moving & Handling

Infection Prevention & Control

Explain what a healthcare-associated infection (HCAI) is and how these infections spread
Describe the impact healthcare-associated infections have on patients, your duty of care to patients and management in the workplace that can prevent the spread
Describe how healthcare staff can help prevent infections from spreading
Explain what a sepsis is
Describe how hand hygiene, personal protective equipment management of blood, body fluids, sharps, the environment and care equipment helps prevent the spread of infection
Know about roles and responsibilities with infection preventionDefinition of Safeguarding
Understanding what makes an adult vulnerable and open to abuse
Different types of abuse
Recognising the signs of abuse
Symptoms relating to abuse
Dealing effectively with abuse
Legislation
Reporting and record keeping

Health & Safety ( inc, RIDDOR & COSHH)

Understand their own responsibilities, and the responsibilities of others, relating to health and safety in the work setting
Understand Risk Assessment
Move and assist safely
Understand procedures for responding to accidents and sudden illness
Understand medication and healthcare tasks

Food Safety

Fire Safety

Information & Governance

Equality & Diversity

Lone Working

To heighten awareness regarding the health and safety issues associated with lone working
To identify the responsibilities of both lone workers and employers
To promote safe practices for lone working

Preventing Radicalisation

Better understand what makes people vulnerable to radicalisation
Know your responsibilities and recognise indicators that radicalisation might be taking place
Understand what extremism and radicalisation are and why it is important to discuss and address these

Lone Working

Conflict Resolution & Complaints Handling

- Demonstrate how to respond to comments and complaints in line with legislation and agreed ways of working;
- Describe who to ask for advice and support in handling comments and complaints;
- Explain the importance of learning from comments and complaints to improve the quality of service;

Hospitality